Your Capital Region Moving Questions, Answered
Below are the things folks around Schenectady, Albany, Troy, and the rest of the Capital Region put to Joe and the crew while they plan a move. Don’t spot yours? Dial (888) 711-4778 and an answer will reach you inside one business hour.
What should I expect to pay for a local move around here?
A few things set the figure: how big the home is, the mileage, what the access looks like (a steep Stockade climb, a downtown Albany COI, a Clifton Park HOA window, tight winter parking), plus whichever season you pick. Hourly comes to $120 with two on the crew, $160 with three, $210 with four, though most households settle on a flat rate, running roughly $380 to $620 on a studio and climbing toward $2,940 to $4,640 on a four-bedroom. Joe commits that flat figure to paper ahead of time, so no charge gets stacked on once the load is aboard.
Will you ask for a deposit to lock the date?
A modest hold, generally $100 to $200, pins your day on the calendar and lands straight back as a credit on the closing bill. Every term sits laid out plainly in the written rate you receive before owing a cent.
Are you truly licensed and insured?
Yes indeed. For in-state moves, New York's Department of Transportation licenses Hanley Moving Company, and US DOT plus MC authority covers our interstate work. Near or far, anywhere across the Capital Region and past it, each job rides on $1M cargo coverage alongside full liability.
When should I reserve, and how does winter shift the calendar?
Summertime, month-end, and the Union and RPI turnover rush keep us busiest, so to land a favorite day with an early start, try to lock things down a good 3 weeks ahead. Through the depths of winter we watch the weather closely and keep slack in the books, because heavy snow or an ice storm can push a date for everybody's safety. In the slower stretches, 7 to 10 days usually does it, and a smaller move on short notice can sometimes squeeze in.
What does a standard local move include?
The baseline covers blanket-wrapping the furniture, hauling it out, the drive over, and setting it down wherever you say, plus light take-apart and rebuild on beds and tables. Come snow and slush, we shield your floors from tracked-in water and road salt at no cost and keep the walkway salted and clear. Boxes and supplies, full packing, piano moving, and gun-safe rigging ride along as extras, which Joe folds into the rate from the outset.
What if I have to cancel?
Back out with more than 48 hours of lead time and you owe nothing whatsoever. Step inside that window and a fee may apply, scaled to the hours we had already blocked off on your behalf. Should a serious storm push the job, we agree on a fresh date with no penalty attached. The fine print lives in your flat-rate estimate.
Do you handle long-distance moves leaving New York?
We do. Our crew runs the interstate and long-distance jobs under our US DOT authority, no outside help. Familiar lanes leave the Capital Region bound for Boston, New York City, Florida, and other stops across the Northeast. A binding estimate reaches you in writing before loading begins, and our people stick with the shipment from origin to door.
Could you move me out of an old Stockade house or a downtown condo?
Easily. We are forever working the steep narrow stairs of the Stockade and GE Realty Plot, the brownstones of Center Square and Pine Hills, and the condo conversions downtown across Schenectady and Albany. When you request a quote, pass along the floor, how the elevator runs, the parking situation, and whatever HOA or building rules apply, and we will square the Certificate of Insurance plus the building's move slot with management ahead of time.
Can I store things between move-out and move-in?
Yes. When the dates refuse to meet, your belongings rest in heated, climate-controlled storage, roughly $90 to $250 monthly depending on the unit. Upstate that counts for plenty, since an unheated locker leaves furniture to sub-zero cold and freeze-thaw straight through the season. Rates and specifics travel along inside your estimate.
What if an item gets damaged?
$1M cargo coverage backs every move, with $0.60/lb released value as the default and 1–3% full-value protection if you want it. Should an item turn up damaged, get us on the phone without delay. We log it, lead you through the 9-month claim window, and square it up ourselves. Your things stay our charge from first carton to last.
Are you a moving company?
Yes, a licensed New York mover. Hanley Moving Company is a licensed moving and storage company headquartered in Schenectady, launched by the Hanley family in 2011, and we run each move on our own trucks with our own W-2 crew throughout the Capital Region. Top to bottom, opening call to final carton, the team you deal with is ours and never a subcontractor, and your information is never shared or sold.
How do I get a quote?
Get in touch by phone or on the site and we will talk through the details: how big the home is, where you start and where you finish, the date, and anything unusual such as a piano or a gun safe. Joe then draws up one flat rate weighing the stairs, the downtown COI, the HOA access, the parking, and the winter weather, books the crew, sets the calendar, and circles back afterward to confirm it landed right.